Terms of Service
Last updated: [Date]
Welcome to Roman Heir. By using our website romanheir.com (“Site”) and making purchases from us, you agree to the following terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using our Site, you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and any other policies referenced herein.
2. Use of the Website
You must be at least 13 years old or have parental/guardian permission to place orders.
You agree not to use the Site for any unlawful or prohibited activities.
You are responsible for maintaining the confidentiality of your account and password.
3. Orders & Payment
All orders are subject to availability and confirmation of the order price.
We accept payment via the methods listed at checkout.
Prices listed on the Site are in INR (₹) and include applicable taxes (unless stated otherwise).
Roman Heir reserves the right to refuse or cancel any order for any reason (including product or pricing errors).
4. Shipping & Delivery
We will ship purchased items to the address you provide during checkout.
Delivery times are estimates and may vary due to customs, courier delays, or factors beyond our control.
Risk of loss and title for items pass to you upon our delivery to the shipping carrier.
5. Returns, Refunds & Exchanges
Returns and exchanges are governed by our Refund & Returns Policy.
Please review that policy carefully before placing an order.
6. Intellectual Property
All content on the Site (images, logos, text, designs) is the property of Roman Heir or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not modify, reproduce, or use any content from the Site for commercial purposes without our prior written permission.
7. Disclaimers & Limitation of Liability
The Site is provided on an “as is” and “as available” basis.
We make no warranties that:
The Site will be available, secure, or free from bugs;
Your use of the Site will meet your requirements;
Results from use of the Site will be accurate or reliable.
To the maximum extent permitted by law, Roman Heir is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or products purchased.
- We does not warrant, endorse, or take responsibility for any product or service advertised by third parties on our site or through linked websites. We are not responsible for monitoring any transactions between you and third-party providers of products or services.
8. Indemnification
You agree to indemnify and hold harmless Roman Heir, its affiliates, and its employees from any claim, demand, loss, or damages (including legal fees) arising out of:
Your breach of these Terms;
Your violation of any law or the rights of a third party;
Your misuse of the Site.
9. Dispute Resolution
We aim to maintain a smooth and transparent relationship with our customers. If any concerns or disputes arise, we encourage you to reach out to us first so we can resolve the matter amicably.
If the dispute cannot be resolved through informal communication, the following process will apply:
Mediation & Arbitration: All disputes shall be resolved through mediation followed by binding arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996.
Arbitration Venue: Tumakuru, Karnataka, India
Language: English
Arbitrator: A single, independent arbitrator mutually appointed by both parties.
Final Decision: The arbitrator’s decision shall be final and binding on both parties.
9. Governing Law
These Terms are governed by the laws of Tumakuru, Karnataka, India, without regard to its conflict of law principles.
10. Changes to Terms
We may revise these Terms at any time. If we make changes, we will notify you by updating the “Last updated” date.
Your continued use of the Site after the changes constitutes your acceptance of the new Terms.
11. Force Majeure
We are not responsible for delays or failures to perform due to events outside our reasonable control, including but not limited to natural disasters, strikes, government actions, or technical failures.
12. Contact Us
If you have any questions or concerns about these Terms, you can contact us at:
Email: [email protected]
Address: Y.No.21/1, Yellapura, Arakere Post, Kasaba Hobli, Tumakuru – 572 106, India.